How do I redeem my GlassGuard warranty?
How is your warranty redeemed?
We make it easy. Just contact our Customer Service and email them a photo of the damage. DO NOT send the item to us.
If everything checks out, our Customer Service reps will issue you a discount code for use with your replacement purchase.
What are the eligible products I can redeem my warranty on?
Should your glass item break, and you have GlassGuard coverage on it, you can receive a choice between a 50% discount on the exact same product, or a credit (discount code) of 50% of the value of your covered product at the time of purchase to be used on a product of equal or greater value. These eligible products:
How do I return my broken piece?
You don't. Once we issue you a discount code, please carefully dispose of the broken glass by throwing it out properly.
Can GlassGuard be purchased on the replacement product?
GlassGuard can not be purchased on the replacement product. GlassGuard only covers the original item you purchased coverage on.
Can the discount code I receive through GlassGuard be used with any other coupon codes?
Your GlassGuard discount code can not be combined with any other discount or coupon codes. However - Your GlassGuard discount code can be applied to items on sale.