What Is a web proxy?

Got an e-mail notification from us stating your order was cancelled because of proxy usage, but you don't know what a proxy is?

Well, we can sit here and explain to you what a web proxy is - but you're probably only concerned with how it affects you. 

First, did you place your order from a university, work, or a public place? (Like Starbucks?) Most all of these places will install proxies on their servers so that they can have better access to what users are doing on their networks. Our system works hard to verify the identity and validity of each order placed, and with proxies - it makes it pretty difficult to verify your purchase is a valid one. 

Wait! Wait! Don't be stressed! This doesn't mean you can't place an order! Simply wait until you get home and place your order over your home network.